Arccos Link - Frequently Asked Questions

 

What is Arccos Link?

Arccos Link is a small, lightweight, powerful device that seamlessly connects with your Arccos sensors to automatically record your shot data and removes the need for the player to carry a smart phone in their front lead pocket during play.

 

How does Arccos Link work?

When ready to start a round you simply turn on your Link by pressing the crown icon (you will hear a beep) and select Arccos Link as the shot recording device via the interface on your smartphone. Start the round on your phone, clip Arccos Link to your belt or pocket, and play. You can keep your phone in your bag, the cart, your trolley, pull cart, or keep it in your pocket, it’s entirely up to you. During the round you can also set pin positions, by quickly pressing the power button when you are next to the hole. When you are in Bluetooth range of your smartphone Arccos Link will automatically transmit your shot data allowing you to interact with your smartphone during a round, or you can wait until the round is over.

   

Will Arccos Link work with my existing Arccos Product?

Arccos Link will work with all our 2nd and 3rd generation, full set, non-Bluetooth products, including Arccos 360, Arccos Smart Sensors, Arccos Smart Grips, Cobra Connect and PING Smart Sets. It will not work with our 1st generation Bluetooth product or Arccos Driver. If you have a Bluetooth putter sensor you may be eligible for a free putter sensor upgrade, please see the next FAQ for more information.

 

I have a Bluetooth putter, can I use Arccos Link?

Arccos Link is not compatible with any of our 1st generation products, including Bluetooth putter sensors. As a gesture of goodwill, any 2nd or 3rd generation Arccos Caddie user who has a Bluetooth putter sensor will be eligible to receive a free 3rd generation putter sensor ensuring your sensors are fully compatible with Arccos Link. To take advantage of this offer simply order Arccos Link and email your order confirmation to link@arccosgolf.com requesting your free putter upgrade. Once your Arccos Link ships we will also send you a new 3rd generation putter sensor.

 

I have a 1st generation Arccos Golf set, can I use Arccos Link?

Unfortunately, Arccos Link is not compatible with any of our 1st generation Bluetooth products.

 

How many rounds does the battery last?

Arccos Link’s battery is designed to last for 2 rounds of golf or up to 10 hours. It can be charged by using a micro USB to USB charging cable which is included with your Link purchase.

 

If I use Arccos Link can I still use my smart phone to access Arccos Caddie during a round?

Yes! Arccos Caddie can be accessed at any time during a round on your smartphone meaning that you can still rely on Arccos Caddie recommendations and access Arccos Caddie Rangefinder and other in-play functionality, even if you are using Arccos Link to record your shot data.

 

Is Arccos Link compatible with my smart phone?

Arccos Link is compatible with iPhone running iOS14.1 and newer, and Android devices, (Bluetooth, gyroscope & accelerometer required) running Pie 9.0 and newer.

 

How do I set up Arccos Link?

Arccos Link can be paired to your smartphone just as you would pair a club to the Arccos Caddie app; this is a one-time process and should only take a few minutes. An instruction manual is included with your order of Arccos Link.

 

Will I able to play music on my smart phone when using Arccos Link?

Yes, as all your shots are now recorded by Arccos Link you will be able to play music on your smart phone or via a Bluetooth speaker.

 

What about using the Apple Watch without my phone?

The Apple Watch app provides another no-phone-in-pocket solution for Arccos users. This is compatible with Apple Watch Series 3, Series 4, Series 5, Series SE, Series 6 and Series 7. We support all sizes of Apple Watch.  


Apple Watch Series 1 and Series 2 is not compatible for shot tracking, due to the lack of GPS in this model.

    

For additional frequently asked questions, including more technical questions, please visit our support site